Data rights

Request deletion of files or account data

Deletion requests are manually verified to prevent accidental or unauthorized removal of business documents.

PEPPOX / LIVE ROUTING
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Workflow

How to submit a request

  1. 01

    Identify the account

    Contact support from the registered email address and include the Peppox account number.

  2. 02

    List the records

    Provide the document references or file names to be reviewed, without attaching confidential invoice content unless support requests it through a secure channel.

  3. 03

    Complete verification

    Peppox confirms that the requester is authorized. Never provide your password.

  4. 04

    Receive confirmation

    Support confirms the outcome after applicable retention and legal requirements have been checked.

Capabilities

Important safeguards

01

Manual review

The request is checked before any irreversible action.

02

Retention obligations

Some records may need to be retained where accounting, tax or legal rules require it.

03

Secure contact

Begin the request at info@peppox.com and follow the secure verification instructions.

Peppox / Privacy

Submit your secure request

This form creates a traceable request for manual review. We will contact the registered account address to verify authority before any deletion.

Never enter a password, API key, invoice content or certificate in this form.

Peppox

One connection to the Peppol network.

Send, receive and monitor Peppol documents through one secure API and one clear dashboard.