This cannot be undone
Account access and associated operational data may no longer be recoverable.
Account privacy
Request permanent account deletion
Peppox verifies deletion requests before permanently removing an account and its related data.
PEPPOX / LIVE ROUTING
ERP
UBL
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PEPPOL
1 API∞ routes24/7 trace
Workflow
A secure deletion process
- 01
Contact support
Write from the email address linked to your Peppox account and state your account number.
- 02
Verify identity
The support team will complete identity and authority checks. Never send your password by email or through this website.
- 03
Confirm the scope
Peppox will confirm which account, companies and related data are included in the request.
- 04
Permanent deletion
After verification, the deletion is processed within 30 days and confirmed by email, subject to applicable retention duties.
Capabilities
Before you request deletion
Do not share credentials
Peppox support will never need your current password to accept a deletion request.
Start by email
Send your request to info@peppox.com from the account email address.
Peppox / Privacy
Submit your secure request
This form creates a traceable request for manual review. We will contact the registered account address to verify authority before any deletion.
Never enter a password, API key, invoice content or certificate in this form.